SAP third-party support provider, Spinnaker Support, has appointed Jae Sam (JS) Lee as vice president of Asia Pacific support operations, responsible for driving Spinnaker’s next stage of regional expansion, service delivery, and customer satisfaction.
Based in Seoul, Lee most recently held the position of vice president and head of maintenance go-to-market for SAP Korea. Responsible for growing and retaining SAP Support revenue, Lee led strategies for customer operational excellence while driving their digital transformation and innovations.
Lee was the very first employee of SAP Korea, where he established the legal entity in 1995, subsequently taking over the business in 2008. Since then he has established and grown the maintenance go-to-market businesses in China, Taiwan, and Hong Kong. Prior to joining SAP, Lee held senior finance and HR positions with Monsanto and Motorola.
“Digital transformation is inevitable and there’s no need for organisations to continue to overpay for on-premise support, whether they run SAP or Oracle,” said Lee. “I chose Spinnaker Support over other options because I believe they are best positioned to address current and future support demand in emerging Asia Pacific markets.”
“We’ve enjoyed tremendous success in Korea over the past year,” said Matt Stava, CEO, Spinnaker Support. ”JS is the ideal choice to lead our Asia Pacific operations through the next growth stage and to effectively communicate our unique value proposition to the progressive CIOs in the region.”
Spinnaker Support currently supports more than 140 clients with headquarters or operations in the Asia Pacific region.